COOKIE POLICY

    trackmind.io

    Last Updated: September 2026

    This Cookie Policy explains how shopville s.r.o. ("Company," "we," "us," or "our") uses cookies and similar tracking technologies when you visit trackmind.io (the "Service"). Cookies that are not strictly necessary for the Service are only set with the consent you give through the cookie consent banner.

    1. What Are Cookies?

    Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

    Similar technologies include pixels, web beacons, local storage, and other tracking technologies that collect information about your browsing behavior.

    2. How We Use Cookies

    We use cookies and similar technologies for the following purposes:

    • Essential functionality: To enable core features of the Service, such as user authentication, security, and session management.
    • Performance and analytics: To understand how visitors interact with the Service, identify issues, and improve our website.
    • Preferences: To remember your settings and preferences for a better experience.
    • Marketing: With your consent, to deliver relevant advertisements and measure their effectiveness.

    We also count visits and page views with Vercel Web Analytics. It uses no cookies, stores nothing on your device and processes data only in aggregated form, so it does not require cookie consent.

    3. Cookies and Similar Technologies We Use

    Our own website does not set cookies for signing in or for your settings: it keeps them in your browser's local storage. Analytics and advertising cookies are only set by Google tools, and only in the categories you allow.

    Strictly Necessary (local storage)

    Required for the Service to work. They cannot be switched off without affecting the website.

    NamePurposeDuration
    sb-…-auth-tokenKeeps you signed in (Supabase authentication)Until you sign out
    cookieConsentStores your cookie choices12 months

    Preferences (local storage)

    Remember your settings so you do not have to set them again.

    NamePurposeDuration
    trackmind.languageYour languageUntil you delete it
    themeLight or dark modeUntil you delete it
    App preferencesSelected brand, market, client and sidebar layout in the appUntil you delete it

    Analytics Cookies (with consent)

    Set by Google Analytics 4, loaded through Google Tag Manager, only if you allow analytics cookies. They help us understand how visitors use the Service.

    Cookie NameProviderPurposeDuration
    _gaGoogle AnalyticsDistinguishes unique visitors2 years
    _ga_*Google AnalyticsMaintains session state2 years

    Marketing Cookies (with consent)

    Set by Google Ads, only if you allow marketing cookies. They measure which advertising campaigns lead to sign-ups.

    Cookie NameProviderPurposeDuration
    _gcl_auGoogle AdsConversion measurement3 months

    Google Tag Manager is loaded only after you make a choice in the cookie banner. It uses Google Consent Mode, so Google tools store analytics or advertising cookies only in the categories you allowed. Vercel Web Analytics (see section 2) sets no cookies.

    4. Third-Party Services

    These third parties may set cookies or process data when you use the Service:

    • Google (google.com) - Google Tag Manager, Google Analytics 4 and Google Ads (analytics and advertising cookies only with consent)
    • Stripe (stripe.com) - Payment processing; Stripe sets its own cookies on its payment pages
    • Vercel (vercel.com) - Website hosting and Vercel Web Analytics (no cookies)

    Please refer to these third parties' privacy policies for more information about their cookies.

    5. Your Cookie Choices

    5.1 Cookie Consent Banner

    When you first visit our Service, you will see a cookie consent banner that allows you to:

    • Accept All Cookies: Enable all cookies including analytics and marketing.
    • Reject Non-Essential: Only enable strictly necessary cookies.
    • Customize: Choose which categories of cookies to enable or disable.

    You can change your cookie preferences at any time by clicking the button below:

    5.2 Browser Settings

    Most web browsers allow you to manage cookies through their settings.

    How to manage cookies in popular browsers:

    • Chrome: Settings → Privacy and Security → Cookies and other site data
    • Firefox: Settings → Privacy & Security → Cookies and Site Data
    • Safari: Preferences → Privacy → Manage Website Data
    • Edge: Settings → Cookies and site permissions → Manage and delete cookies

    5.3 Opt-Out Links

    You can opt out of specific third-party cookies:

    5.4 Do Not Track

    Some browsers include a "Do Not Track" (DNT) feature. We currently do not respond to DNT signals, but you can use the cookie management options described above to control tracking.

    6. Consequences of Disabling Cookies

    If you choose to disable cookies, please note that:

    • Essential cookies: Disabling these may prevent you from using core features of the Service, including logging in to your account.
    • Analytics cookies: We won't be able to understand how you use our Service or improve your experience.
    • Functional cookies: Your preferences and settings may not be saved between sessions.
    • Marketing cookies: You may still see advertisements, but they will be less relevant to your interests.

    7. Cookie Retention

    Cookies have different retention periods:

    • Session cookies: Deleted when you close your browser.
    • Persistent cookies: Remain on your device for a set period (as specified in the tables above) or until you delete them.

    8. Updates to This Cookie Policy

    We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of material changes by updating the "Last Updated" date at the top of this policy.

    9. Contact Us

    If you have any questions about our use of cookies, please contact us at:

    shopville s.r.o.

    Bělehradská 858/23
    120 00 Praha - Vinohrady
    Czech Republic
    IČO: 10779281

    Email: privacy@trackmind.io
    Website: www.trackmind.io

    Cookie Consent Declaration

    By clicking "Accept All Cookies" in the cookie banner, you consent to the use of cookies as described in this policy. You can withdraw or modify your consent at any time through our Cookie Settings.

    Your current consent status: [Managed via Cookie Settings]